You can cancel your order within 60 minutes of placing it.
After that, your order can no longer be canceled — we use third-party printing services to produce and ship each order internationally, and once your order enters production, it's already committed and cannot be stopped, changed, or redirected.
Not to worry — you're still covered. Even though your order can't be canceled after 60 minutes, you can return it for any reason — or no reason at all — within 14 days of delivery. Find out how to return your order here →
Email us at [your support email] with your order number within 60 minutes of purchase, and we'll cancel and refund it in full — before it ever enters production.
If you're a consumer resident in the European Union, you have a statutory right under EU Directive 2011/83/EU to withdraw from your purchase within 14 days of delivery, without giving a reason. Our standard return policy above already meets this requirement for you — since we offer the same no-reason, 14-day return to every customer, everywhere, not just where local law requires it. See our Refund & Return Policy for the exact steps.
Email [your support email] and we'll respond within [X] business days.
This policy may be updated from time to time. Changes apply to orders placed after the update date above.